Data protection policy

The following information is intended to provide you with an overview of how we handle your data that we collect from you in connection with your visit to our websites and, as well as the use of functions and services offered therein. In addition, we would like to inform you about your privacy rights. Which data is processed in detail and how it is used depends on the services used.

1. Responsible person, Art. 4 No. 7 GDPR

The person responsible for processing your data within the meaning of Art. 4 No. 7 General Data Protection Regulation (GDPR) is

Freiberger Lebensmittel GmbH & Co. Produktions- und Vertriebs KG
Zerpenschleuser Ring 1
13439 Berlin

2. What is "personal data"?

Personal data is information about yourself that allows your identity to be traced, e.g. your name, address or phone number. Information that does not allow conclusions to be made about a specific or identifiable person are not included.

3. Scope of data collection, processing and use

You may visit our website and retrieve all content without us having to collect any personal information from you, or you needing disclose any personal information.

  1. Contact by email
    When you contact us by email, your email including any personal information contained therein (such as name and address) will be stored in our inbox server. The email is then forwarded to the competent contact person within our company.
  2. Directions
    Under the menu item "Service/Contact" you can view directions to our various locations. You can use the route planner function to specify your starting location. Your route to us will be displayed via the "Google Maps” service, a service of Google Inc. We do not collect data within this context. The scope of Google's data processing can be found in Google's privacy policy, which is located at

4. Purpose of processing and legal basis

We process personal data in accordance with the provisions of the European General Data Protection Regulation (GDPR) and the Federal Data Protection Act (BDSG).

  1. On the fulfilment of contractual obligations (Article 6 para. 1 b GDPR)
    Data processing is performed for the purpose of rendering our contractual services or to implement pre-contractual measures, which are performed by request.
  2. For the purpose of weighing up interests (Article 6 para. 1 f GDPR)
    In addition to the use for the actual performance of contract, it may be necessary to process your data to protect our legitimate interests or those of third parties, e.g.
    1. safeguarding the IT security of our system
  3. On the basis of your consent (Art. 6 para. 1 a GDPR)

For specific purposes we need your consent. Processing will only occur if you have expressly granted this consent. You can revoke your consent at any time. Revocation does not affect the lawfulness of data processing before receipt of said revocation.

5. Data recipient

We shall only forward your personal data to third parties, in individual cases, once we have informed you in advance and have obtained your consent.

6. Transmission of data to a third country

We do not disclose data to recipients based outside the EU and the EEA.

7. Duration of storage

We will delete email requests as soon as we have responded to them and the reason for the request has been dealt with.

Insofar as you send us data required to fulfil your contractual and legal obligations, we will only store them until said obligations have been met.

If the data is no longer required, it will be deleted on a regular basis. Deletion does not take place, if commercial and fiscal retention requirements exist, data for proof-of-claims from a contractual relationship must be maintained within the scope of the standard limitation period (3 years, Art. 195 German Civil Code BGB).

8. Security of your data

We take all reasonable technical and organisational measures to ensure the protection of your data.

9. Your privacy rights

As the “affected person” you have the right to information under Art. 15 GDPR, the right to correction under Art. 16 GDPR, the right to deletion under Art. 17 GDPR, the right to restrict the scope of data processing under Art. 18 GDPR, the right to object under Art. 21 GDPR and the right of data transferability under Art. 20 GDPR. With regard to the right to information and the right to deletion, the restrictions under Arts. 34 and 35 BDSG (latest version) apply. You also have the right to complain to the competent data protection authority (Art. 77 GDPR in conjunction with Art. 19 BDSG (latest version)).

10. Duty to provide data

You are neither legally nor contractually obligated to provide us with data when visiting our website. However, to use our services, you must provide us with the information needed to provide those services. Without this data, use of these services is not possible.  

11. Automated decision making and profiling

Automated decision-making and/or profiling within the meaning of Art. 22 para. 1 and 4 GDPR do not occur.

12. Data Protection Officer

If you have any questions or comments about data protection, please send us an email to

13. Amendments to the privacy policy

We reserve the right to amend the terms of our privacy policy periodically. Older versions of the privacy policy can be requested from us via the above-mentioned email address.


V 1.0 Berlin in April 2018